welcome, gorgeous
so you’re ready for the hair of your dreams. . .
I know it can be intimidating to walk into a salon and see a new stylist. That’s why I’ve created a simple, stress-free path to reserving your first visit.
Your experience starts after you fill out my digital consultation form below. You’ll receive an email detailing which service package best fits your needs and instructions on how to make a reservation online.
before your first visit. . .
Once you’ve reserved your first visit you’ll receive a few emails from me with everything you need to know, a little more about me, and some fun facts about Maven + Co. Collective, our product line, and the ‘Maven Experience’.
when you arrive. . .
Arrive at Maven + Co. Collective about 10 minutes before your scheduled appointment time.
We’ll have an in-depth consultation and discuss the details of your first visit, and create a long-term plan to achieve all of your goals.
Complimentary Wi-Fi, chargers, and a variety of snacks and beverages are just a few of the amenities provided during your visit.
the maven experience. . .
After your color processes, we’ll head back to the Treatment Lounge where you have the option to customize your experience with treatment options for your unique hair challenges, a weighted blanket, and a hot towel wrap with your choice of essential oils.
We’ll finish your services by styling, and of course, a photo shoot for the ‘gram! I’ll recommend a few at-home styling tips and products and we will set up your next visit before you leave.
the boring but necessary stuff . . .
cancellation policy
In order to continue providing the best possible scheduling options to all my guests, I require 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your reservation with less than 48 hours notice or fail to show up for a scheduled reservation, a $100 rebooking fee applies, and will be due before a new reservation can be made. Rescheduling or cancelling repeatedly may result in a 100% retainer to hold any further reservations.
late policy
In the event that you are running behind, I will do my best to accommodate you, however, I cannot guarantee that I will be able to perform the entire service as scheduled. Guests who are more than 15 minutes late may be asked to reschedule and will be subject to the cancellation policy.
service adjustment policy
I strive to offer my guests the highest level of satisfaction. If you are not completely content, please let me know within 7 days of your visit. I am happy to make any corrections, complimentary, based on what we agreed upon during our consultation.